Frequently Asked Questions
Where is my order?
Once your order is placed and paid for, it can take our team of roastes 1-2 business days to fulfill that order.
Every single order is roasted to order meaning when you place your order, our team is scooping green coffee beans and putting them in the roaster for you. Once they're done, they'll package that up, box it up, and then send it on its way.
At that point, you'll get an email with tracking information so you can follow along until delivery.
If you believe your order is lost, reach out to us at firstname.lastname@example.org.